UK MOTORBIKE TOURS

Deposit: A deposit of £100 per person should be submitted with your completed booking form. On receipt, a booking confirmation will be issued; confirming your place on the tour, and the date your balance will be due for payment. Tours booked within 30 days of departure will require full payment at the time of booking.

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Balance of Payment: Whenever possible, communication will be carried out by email with an invoice sent out 4 weeks before departure. Late payment may result in the loss of your deposit and cancellation of your tour.

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Surcharges: Circumstances beyond our control may dictate an increase in the cost of your tour. Any increase less than 2% of the published price will be absorbed within the original price - any increase over 2% you will be informed of in advance where possible and will be added to the final invoice.

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If You Cancel: All cancellations must be in writing and the following terms apply:

• Loss of full deposit cancellation is on medical grounds, in which case we will require proof in the form of a note from your doctor.

• You may transfer your deposit to another tour within the tour season that you booked. In the event of you cancelling that tour, you will lose your deposit.

• You may transfer your booking to another person. However, you will be liable for any administration costs and will be responsible for your nominee paying their monies in full.

• Less than 15 days before departure no refunds are available.

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To cover this eventuality, we strongly recommend you take out Holiday Cancellation Insurance.

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If We Cancel: We reserve the right to cancel any tour - however, this would only become necessary in exceptional circumstances. In such an event, we would hope to offer you an alternative. If this were not possible or acceptable, we would issue a full refund.

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UK Motorbike Tours will not be held responsible or offer a refund/compensation in any of the following situations: war, riots, civil unrest, terrorism, natural disaster or any unforeseen cancellations due to industrial disputes and/or weather.

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Tour Changes: Arrangements for your tour are made months in advance. It is therefore inevitable that changes can occur. In most cases, these changes will be minor and will not affect your holiday. However, in the event of a major change, we will advise you immediately and you may then (a) continue the tour with the new itinerary, (b) accept an alternative of the same or similar value, or (c) cancel your holiday with a full refund.

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Financial Protection: In accordance with the Package Travel, Package Holiday and Package Tour Regulations 1992 and EC Directive 90/314EC all monies will be kept in trust until the start of the tour

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Our Responsibilities: We accept responsibility for supplying as near as physically possible a tour package as described in the Tour itinerary. We are however, unable to control any deficiencies in services due to local conditions, maintenance, industrial dispute or weather.

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Your Responsibilities:

• To advise UK Motorbike Tours of any illness, infirmity, allergies or dietary requirements that may affect your touring holiday.

• Be a competent rider with a machine that is road legal, mechanically-sound and of a type suitable for touring.

• Hold a valid Certificate of Insurance covering machine, rider and pillion.

• Have the ability to get yourself and/or bike home in the event of a breakdown, accident or emergency.

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Complaints Procedure: In the event of a complaint, in the first instance, you should approach the tour representative. If you still consider that your complaint has not been properly addressed, you should put your comments in writing and send them to:

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UK Motorbike Tours

3 Woodmill Close

Stalbridge

Dorset

DT10 2ST